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coaching for business performance
Mentoring and coaching is a process of building workplace relationships to empower individuals to develop personal and professional abilities, achieve performance goals at increasingly higher levels, and make progress toward their career goals.
Objectives
In this two-day course on Mentoring and Coaching for Managers, participants will:
- Gain awareness of the importance and benefits of mentoring as a supervisory/management role and responsibility.
- Develop an understanding of…
- The mentoring process and how to use it to "grow" people and organisations.
- The critical success factors/competencies for effective mentoring.
- Identify their own mentoring style and learn how to apply and adapt that style in different mentoring relationships.
- Learn specific tools and techniques to more effectively mentor their people.
What you’ll leave with!
Core Competencies for Effective Mentors:
- Coaching
- Counselling
- Teaching
- Role modelling
- Championing
Primary Tools for Effective Mentoring:
- A systematic approach to understanding and applying your own mentoring style
- A proven process for dealing with someone you need to mentor now
Guidelines for Performance Improvement:
- For setting S.M.A.R.T. goals
- For coaching
- For advising
- For training
- For advocating
Mentoring implies a relationship between two people...
The key to quality mentoring relationships Communication Style Profile is pre-work survey and analysis.
The Communication Style Profile is a tool to assess your preferences on communication styles, flexibility and empathy as seen by others. Participants will fill in one questionnaire and select a number of their colleagues to fill in another set for a computer generated feedback of the participant’s ability to understand the differences and needs among people. From that, participants will be given a personal Game plan to formulate communication strategies for any mentee they want to influence. Who Should Attend? Managers, supervisors, team leaders and others who want to learn how they can more effectively mentor and coach their people.
What you’ll experience Developing a Mentoring Mindset
MODULE 1 Provides an introduction to mentoring and coaching as critical success factors for managers. Major topics include:
- What is "mentoring"?
- Characteristics and core competencies of effective mentors
- The benefits of mentoring
- From performance management to performance empowerment
Your Mentoring Communication Style
MODULE 2 Focuses on the impact of communication styles on effective mentoring and includes an individual assessment of each participant’s communication style preferences (pre workshop survey and analysis). Specific topics include:
- Persona communication style matrix
- Basic needs of each style
- Making decisions
- Behaviours associated with each style
- Influencing others
- Reacting to stress
Trust, Empathy and Flexibility
MODULE 3 Looks at three fundamental elements essential for effective mentoring. Topics include:
- The Persona trust model
- Ability for trust building
- Flexibility and your communication style
- Four elements of trust
- What Is empathy?
Performance Improvement Coaching & Counselling
MODULE 4 Identifies key techniques required for effective coaching and counselling to improve people’s performance. Specific topics include:
- S.M.A.R.T. goals
- The importance of feedback
- How to minimise the weaknesses of each style
- Motivating each style
- How to give feedback
Performance Improvement Teaching, Role Modeling and Championing
MODULE 5 Identifies key techniques required for effective teaching, role modeling, and championing to improve people’s performance. Specific topics include:
- The learning process
- Questioning
- Persona trust model
- How each style uses time
- Problem solving
- Championing
Mentoring Effectiveness
MODULE 6 Reviews and concludes the course. Specific topics include:
- Guidelines for effective mentors
- Traditional management vs. performance empowerment
- The manager’s changing role
Benefits
For Mentee
- Take charge of his/her own learning
- Advance his/her career
- Improve his/her performance
For Mentor/Manager
- Improve organisational performance
- Feel pride in accomplishments of mentees
For Organisation
- Achieve organisational goals
- Build a learning organisation
- Grow the business